Community Support.

Step One’s Community Support services offer tailored support for people with mental health challenges, autism spectrum conditions, or learning disabilities, helping them live more independently in their communities. We provide activities and support to help people thrive, develop essential skills and help them learn, work, and grow with more confidence.

Enabling people to achieve their goals

Our team of experienced and compassionate professionals work closely with each person to understand their unique needs, what they want to achieve, and then develops a personalised support plan to help them reach their goals.

What is community support like with Step One?

We offer a wide range of community support services in Exeter and across Devon, including:

  • Community support: 

    We accompany people in the community to help them with activities such as job searching, attending medical appointments, and running errands. We can also assist people to access the services and support they need from other organisations.

  • In-home support: 

    We visit people’s homes to support them with daily tasks, such as managing their finances as well as cooking and cleaning skills.

  • Employment support: 

    We support people to find and maintain employment. We can provide them with assistance with CV writing and preparations for job interviews.

  • Housing support: 

    We help people to find and maintain housing. We can provide them with assistance with housing applications, budgeting, and tenant rights.

  • Mental health support: 

    We talk with people about their mental health and coping strategies. We can also assist in accessing mental health services and support groups.

Funding

This service is generally funded through social care funding from Devon County Council and Devon Partnership NHS Trust, direct/personal budgets from local authorities, or through self-funding.

Self-Funded Community Support

For those who may not qualify for social care funding or prefer to access our services independently, our self-funded support offers flexible, personalised assistance tailored to meet individual needs.

Eligibility

To be eligible for Step One Charity’s Community Support Services, you must meet the following criteria:

  • Be over the age of 18 and living in Devon
  • Have had a social care assessment and funding through Devon County Council or Devon Partnership NHS Trust, or have a personal budget

Please note that these are just the general eligibility criteria. The specific requirements may vary depending on the type of support needed. Please contact Step One Charity directly for more information.

“I think given the nature of my difficulties and the type of support I received, Step One has been the single most important service in tackling my difficulties. I believe that this is due to the authenticity of the support, the fact that the individual support workers tend to be incredibly down-to-earth, occupying many different walks of life.”

“Quite soon after working with Step One, my agoraphobic tendencies were challenged in a healthy and productive way; I went from a complete shut-in, afraid of answering the door, to regularly going outside every week alongside a variety of new faces.”

“I think given the nature of my difficulties and the type of support I received, Step One has been the single most important service in tackling my difficulties. I believe that this is due to the authenticity of the support, the fact that the individual support workers tend to be incredibly down-to-earth, occupying many different walks of life.”

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