Urgent help for mental health.

If you are experiencing a mental health crisis, please reach out for help immediately. There are many resources available to you, and you do not have to go through this alone.

If you or someone else is at risk of death or serious injury, call 999 and ask for the police and/or ambulance immediately.

Getting help

If your life is at risk right now, you feel you may attempt suicide, have seriously harmed yourself or feel that you may seriously harm yourself, you need urgent help. Mental health emergencies are serious and you are not wasting anyone’s time.
• Call 999 immediately for an ambulance
• Go straight to A&E if you can
• Or call your local crisis team
If you need someone to talk to, there are several organisations you can contact. See below.

Local emergency departments

If you need to go to an emergency department, here are your local hospitals.

Crisis Resolution Home Treatment Teams

East & Mid Devon

01392 674 989

North Devon

01271 443 222

South Hams/West Devon

01752 692 692

Teignbridge

01392 388 266

24/7 crisis helplines

The Samaritans

Open 24 hours a day, 7 days a week.
The phone number is free to call.

Call: 116 123
Email: Jo@samaritans.org

First Response (Plymouth)

The Plymouth First Response service, operated by Livewell Southwest, is available 24/7.

Call: 0800 923 9323

First Response (Devon)

The Devon First Response service, operated by Devon Partnership NHS Trust, is available 24/7.

Call: 0808 196 8708

Shout

Shout is a confidential 24/7 text support service for anyone who is struggling to cope. The helpline is free to use from most mobile networks.

Text: ‘SHOUT’ to 85258

Mental Health Matters Helpline (Devon)

24/7 emotional support, advice, and guidance. (not available in Plymouth)

Call: 0800 470 0317

YoungMinds

A 24/7 text service providing support for young people experiencing mental health crisis. Free from major networks.

Text: ‘YM’ to 85258

Out of hours support

Head Space

Offers an out-of-hours service for people who may be approaching a mental health crisis. Open daily 6pm–midnight.

Call: 07890 257 614
Email: headspace@colebrooksw.org

SANEline

Offers specialist emotional support, guidance, and information to anyone affected by mental illness. Open daily 4pm–10pm.

Call: 0300 304 7000
Email: support@sane.org.uk

NSP Helpline

The National Suicide Prevention Helpline offers a supportive listening service to anyone having thoughts of suicide. It operates nationally. Open 7 days a week, 6pm–3:30am.

Call: 0800 689 5652

The Moorings @ Devon

Support you can access today The Moorings @ Devon offer out-of-hours mental health support to anyone aged 18 and over in Devon. There’s no need to be referred and no need for an appointment. Support is available face-to-face and virtually.

The Mooring @ Barnstaple

The Voice Meeting Rooms, Belle Meadow Court, Barnstaple EX32 8RJ
Open: Thursdays to Mondays, 6pm–11pm

Call: 07850 927 064
Email: devonbarnstaple.mhm@nhs.net

The Mooring @ Exeter

St Leonards GP Practice, Athelstan Road, St Leonards, Exeter EX1 1SB
Open: Mondays to Fridays 10am–midnight Saturdays and Sundays 12 noon–midnight

Call: 07990 790 920
Email: devonexeter.mhm@nhs.net

The Mooring @ Torquay

Torbay Business Centre, Lymington Road, Torquay TQ1 4BD
Open: Weekdays 10am–midnight (virtual only until 6pm). Weekends 12 noon–midnight

Call: 07483 991 848
Email: devontorquay.mhm@nhs.net

For children and young people

Childline

Childline is open to children and young people up until their 19th birthday. Calls are free and won’t show on the phone bill.
Open weekdays 7:30am–midnight, weekends 9am–midnight.

Call: 0800 1111
Online: webchat

Papyrus

Operates a support line for people under 35 feeling suicidal.

Open weekdays 9am–10pm, weekends/bank holidays 2pm–10pm.

Call: 0800 068 4141
Email: pat@papyrus-uk.org

YoungMinds

A 24/7 text service providing support for young people and a helpline for adults who are worried about a young person. Open weekdays 9:30am–4pm.

Text: ‘YM’ to 85258
Call: 0808 802 5544

For LBGTQIA+ people

Mindline Trans+

Mindline Trans+ is an emotional and mental health support helpline for anyone who identifies as LGBTQ+, plus friends and family.
The helpline is open Mondays and Fridays 8pm–midnight.

Call: 0300 330 5468

Switchboard

Switchboard offers support to the LGBTQ+ community. Get help with whatever you want to talk about. All volunteers identify as LGBTQ+.
The helpline is open daily 10am–10pm.

Call: 0300 330 0630

LGBT foundation

The LGBT Foundation operates a helpline which aims to offer support and advice on a range of topics. The helpline is currently operating weekends 10am–6pm.

Call: 0345 3 30 30 30

Other specialist helplines

Campaign Against Living Miserably

CALM is an organisation dedicated to supporting men who feel suicidal. The helpline and webchat are available 5pm–midnight 365 days a year.

Online: webchat
Call: 0800 58 58 58

Cruse Bereavement

Cruse offers support to those in a crisis following a bereavement.
Their helpline is open: Mondays & Fridays 9:30am–5pm Tuesdays, Wednesdays & Thursdays 9:30am–8pm
Saturdays & Sundays, 10am–2pm.

Call: 0808 808 1677

Bullying UK

Bullying UK has a free, confidential helpline for young people and adults affected by bullying. Open weekdays 9am–9pm, weekends 10am–3pm.

Email: askus@familylives.org.uk
Call: 0808 800 2222

The Silver Line

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, 7 days a week.

Call: 0800 470 8090

Time to Talk

Time to Talk is a Living Options Devon listening and practical help service for disabled and deaf people. Open Tuesdays–Thursdays 10am–4pm.

Text: 07856 426 940
Call: 0300 303 3691

PaNDAS

PaNDAS is a community offering peer-to-peer support for anyone affected by perinatal mental illness, as a mother, partner, or friend/family. Their helpline is available daily 11am–10pm.

Call: 0808 1961 776

©️ Copyright 2024 – Step One. Registered Charity Number: 235434 Company Number 393477 in England. Stratus House, Emperor Way, Exeter Business Park, Exeter, Devon, EX1 3QS. - Web Design by The Ambitions Agency