What we do.

Step One is a trusted and experienced charity that empowers people with mental health problems, learning disabilities, and neurodiversity in Devon to achieve their goals and live more independently. We offer a unique and holistic approach to mental health and wellbeing through our range of varied services.

Our services

  • Recovery and rehabilitation at our independent inpatient hospital
  • Supported living housing
  • One-to-one support in the community
  • Online and in-person workshops, peer support groups and activities through our BeWell@StepOne service

Our approach

Our values and approach are central to everything we do. We are committed to:

Person-centered and flexible support: We tailor our support to meet the of each person’s unique needs, promoting a holistic and hopeful approach.

Empowerment and independence: We help people to find their feet and take control of their lives. We believe that everyone deserves the opportunity to reach their full potential, and we are here to support them on their journey.

Supportive environments: We provide a supportive and welcoming environment where people can feel like they are part of a caring community. With Step One, you’re not alone on your journey to better mental health; we’re here with you every step of the way.

Our core services

Here is a breakdown of the services that we offer:

Rehabilitation at Cypress hospital

Cypress Hospital is a 24/7 inpatient rehabilitation service that provides specialist support to people with complex mental health recovery needs in southern and western Devon on their journey to recovery. Our team of experienced and compassionate professionals work closely with people and their families to develop a personalised treatment plan that meets individual needs and goals. The goal of our service is to help people recover, achieve their full potential and live fulfilling lives in the community.

“They saved my life because I was becoming desperate, and I now have hope.”

Supported living houses

Our supported living houses provide a safe and supportive environment for people with mental health concerns or/and autism spectrum conditions to live more independently. We tailor our support to each person’s individual needs, helping them to develop the skills and confidence they need to thrive in the community.

“All staff are friendly, approachable and understanding to my needs. I feel comfortable and safe here and thankful for the support. I feel secure knowing I have the care and support of the staff in a relaxed and comfortable environment.”

Community support

Our one-to-one support service provides individually tailored support to people with mental health issues, autism spectrum conditions, or learning disabilities, helping them to live more independently in their communities. We offer a wide range of services, including community support, in-home support, employment support, housing support, and mental health support. We work closely with each person to understand their unique needs and develop a personalised support plan to help them reach their goals.

“Given the nature of my difficulties and the type of support I received; Step One has been the single most important service in tackling my difficulties. I believe that this is due to the authenticity of the support; the fact that the individual support workers tend to be incredibly down-to-earth, occupying many different walks of life.”


BeWell@StepOne is a mental health support service that offers a variety of support options for people and businesses across Devon, including online workshops, in-person courses, support groups, activities, and learning opportunities. For individuals, we offer group-based support for a variety of mental health conditions. For businesses, we offer training and support to help create a mentally healthy workplace.

BeWell@StepOne is a valuable resource for people in Devon who are looking for support for their mental health and wellbeing.

“Brilliant course, amazing tutors and very useful resources. Makes such a difference interacting with and listening to people in similar situations to you and supporting each other. Hoping this is the start of a better mentality and an improved state of mind and living.”

Sign up to our newsletter

©️ Copyright 2024 – Step One. Registered Charity Number: 235434 Company Number 393477 in England. X Centre, Commercial Road, Exeter, EX2 4AD. Web Design by The Ambitions Agency