Website terms and conditions

These terms and conditions apply to the entire contents of this website under the domain name (“website“, or “site”) and to any correspondence by e-mail between us and you.

These terms and conditions take effect from your first visit, and your use of the site means you accept these terms and conditions. We may change these terms and conditions at any time, so please check back regularly. Provisions of these terms and conditions may be superseded by expressly designated legal notices or terms which are located elsewhere on the website.

1.     Access and Use of our Website

Step One tries to ensure that this website is available 24 hours a day. Step One will not be liable if this site is unavailable at any time or for any period for any reason.

Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Step One’s control.

You may download and print extracts from this website for your own use but only if the below conditions are met. The use of any extracts other than in accordance with the below conditions is forbidden.

  • no documents or related graphics on this website can be modified in any way.
  • no graphics on this website can be used separately from accompanying text.
  • Step One’s copyright and trade mark notices and this permission notice must appear in all copies of this website, and
  • any such use is for your own personal use only and no materials should be used for any commercial purposes whatsoever.

You may only reproduce or store part of this website in any other website or include any part of the website in any public or private electronic retrieval system or service if you have Step One’s prior written permission. Any rights not expressly granted in these terms are reserved.

Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by Step One (or its licensors).

If you breach any of the terms in these terms and conditions, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from this site. You may also be liable to indemnify us against any losses we incur as a result of your use of this website or any information extracted from it.

2.     Visitor behaviour

Other than personally identifiable information, which is covered under Step One’s Privacy Policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary and Step One will have no obligations in respect of this material.

Step One and its designees are free to copy, disclose, distribute, incorporate and otherwise use all material and all data, images, sounds, text and other things that you provide for any and all commercial or non-commercial purposes. This will not apply to any emails sent to us via our website which will Step One will treat as confidential on receipt. However, you are responsible for ensuring any email is correctly addressed as email is not necessarily secure.

We recommend that you contact Step One either by email or post to the office address or email address provided below where your correspondence contains any particularly sensitive or confidential information so that we can make appropriate arrangements.

You are prohibited from posting or transmitting to or from this website any material:

  • that is threatening, defamatory, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, in breach of confidence, privacy or anything which may cause insult, annoyance or inconvenience, or
  • for which you have not obtained all necessary licences and/or approvals, or
  • which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world, or
  • which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

Hacking into this website for the purpose of adding to or altering the content of the website or sending unsolicited emails (spam), transmitting any offensive or illegal content, and interfering with the general working of the site is illegal.

3.     Links to and from other websites

Please obtain permission from us to include any links to our website. This can be requested by emailing Step One using the Contact us link below. Step One reserves the right to require links to be removed if we believe it is not in our interest.

We have provided links to other organisations for your convenience. We cannot guarantee or be responsible for their content or accessibility. You access any third party websites linked to this site entirely at your own risk. Please read their privacy policies and terms and conditions.

4.     Disclaimer

While Step One tries to ensure that the information on this website is correct, Step One does not warrant the accuracy and completeness of the material on this site. Step One may make changes to the content on this site, or to the services described in it, at any time without notice. If you believe the content of these pages to be inaccurate or out of date, please contact us.

The material on this website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Step One provides you with this website on the basis that Step One excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this website.

The content of this website is aimed at adults within the UK and other advice should be sought in other circumstances. Although care has been taken in preparing the information contained on this website, the content provides only general information and must not be used as an alternative to professional advice. We recommend users seek professional advice where appropriate.

If you have any specific queries then you should seek legal advice and we will not be liable for any action you take or failure to act following a review of the information placed on the website.

5.     Liability

Step One, any other party and any of Step One’s partners, employees or their agents exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this site, any websites linked to this site or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this site or any websites linked to this site.

Nothing in these terms and conditions excludes or limits Step One’s liability for:

  • death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
  • fraud; or
  • misrepresentation as to a fundamental matter; or
  • any liability which cannot be excluded or limited under applicable law.

You assume and will be responsible for all costs if any material on this website results in the need for servicing, repair or correction of equipment, software or data.

6.     Governing law and jurisdiction

These terms and conditions are governed by and construed in accordance with English law.

Disputes arising in connection with this legal notice are subject to the exclusive jurisdiction of the English courts.

This website is intended for users in the UK. We make no representations that the materials and website are suitable for users outside England and Wales, and if you access the website from outside of England or Wales you are solely responsible for ensuring compliance with all relevant local laws, and you hereby indemnify us from any liability arising in connection with your use and access to the site.

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