Contact us.

We value your feedback and enquiries. Whether you have questions about our services, want to get involved or have any suggestions, we’re here to help.

The best way to contact us is to fill out our online contact form. This is the fastest and most efficient way to get in touch with a member of our team.

Call us

Call us at 01392 255 428 during our office hours, which are Monday – Friday from 9am – 5pm.

Please note, this number is not a crisis helpline, but we can help you find the resources you need. If you need urgent help, please refer to our Get Help page.

Email us

General enquiries:
BeWell@StepOne enquiries:
Fundraising enquiries:

Write to us

If you need to write to us or send something, please use our postal address below.

Main office: Step One Charity, X Centre, Commercial Road, Exeter, EX2 4AD

Cypress Hospital: 10 Knowles Hill Road, Newton Abbot, Devon TQ12 2PW

Contact form

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Main office: Step One Charity
X Centre
Commercial Road
Exeter, Devon

Cypress Hospital
10 Knowles Hill Road
Newton Abbot, Devon
TQ12 2PW
Phone: 01626 249 592


Your feedback is important to us.

We’re always looking for ways to improve our services and make a bigger difference in the lives of people with mental health challenges, learning disabilities, and neurodiversity across Devon. That’s why we value your feedback.

Whether you have a suggestion for how we can improve our website, a question about our services, or a story to share about how Step One Charity has helped you, we want to hear from you.

©️ Copyright 2024 – Step One. Registered Charity Number: 235434 Company Number 393477 in England. X Centre, Commercial Road, Exeter, EX2 4AD. Web Design by The Ambitions Agency