Mental Health First Aid Training

A Wellbeing@Work Accredited course

Mental Health First Aid Training is suitable for employees across all roles and sectors, and can be delivered in person or online — offering a flexible, evidence-based foundation for any workplace wellbeing strategy.

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About this course

Mental Health First Aid (MHFA) Training is designed to help employees build the knowledge, skills, and confidence to support mental health in the workplace and beyond.

Through practical, evidence-based learning, staff will learn how to recognise the early signs of mental health challenges, respond effectively in the moment, and use the MHFA action plan to offer reassurance and guide colleagues to the right support. The course also highlights the importance of early intervention and recovery-focused conversations.

By taking part, your team will be better equipped to create a more open, supportive culture at work — where mental health is understood, stigma is reduced, and wellbeing is a shared priority.

This course is accredited by MHFA England, the only provider of licensed Mental Health First Aid training in England, ensuring participants receive nationally recognised certification upon completion.

Learning outcomes:

MHFA training equips participants to identify the warning signs of mental health issues early, allowing for timely and effective intervention.

Learn how to respond effectively in a mental health crisis or non-crisis situation, providing reassurance, comfort, and appropriate first-level support.

Enhance essential skills such as non-judgemental listening, empathy, and having open conversations that reduce stigma and promote understanding.

Gain the knowledge to guide individuals toward appropriate professional and self-help resources, including therapy services, support groups, and online tools.

Understand how to actively support mental wellness and challenge stigma both in the workplace and in everyday life.

Explore the boundaries, confidentiality, and limitations of the MHFAider role, empowering you to support others safely and ethically.

Learn strategies for personal resilience and mental wellbeing to ensure you’re able to support others without compromising your own health.

As an MHFAider, benefit from continued support through the MHFAider Support App®, a dedicated text service from Shout, and a growing community of trained peers.

I just wanted to say thank you for the course today and yesterday, it was really informative and useful for me, you both ran it so well! The supportive atmosphere was amazing, it was a great way to learn and have discussions about mental health first aid and mental health in general.

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