Celebrating 10 years of Martin, Community Support Worker

Quote: “I have fond memories and have met some really nice people. Past and present, staff here are lovely. I don’t think you would meet such nice, kind, generous people unless you worked in this field of work!” - Martin

This month we’re celebrating Martin’s 10-year work anniversary as a support worker at Step One Charity. Martin has dedicated his career to supporting people in our local community, and he has made a significant impact on the lives of those he has worked with. In this Q&A, we learn more about Martin’s journey with Step One, his favourite memories to date, and what motivates him to continue his work.

Martin’s journey to Step One

Martin began his career as a support worker in 1989, working for the NHS day services. In 1991, the Community Care Trust based in South Devon took over the day services, and Martin continued his work there. In 2017, the Community Care Trust and St Loye’s Foundation merged and rebranded as Step One Charity, and Martin became a full-fledged Step One employee!

Martin has worked in all areas of Step One Charity apart from Cypress Hospital. He has fond memories of his time with the organisation, including one time when he took 30 people on a coach trip all by himself! He says, “It was all good fun and I’ve met some really nice people along the way”.

What initially attracted you to pursue a career as a support worker and how has that initial attraction evolved over the years?

Martin: The same thing as it’s always been which is that I just like assisting people and seeing them grow. It really is rewarding. This is still true for me today.

What does your typical day look like as a support worker at Step One?

Martin: Meeting some really nice people and assisting them with day-to-day things. Trying to make their lives run a little bit more smoothly. I enjoy both supporting people in our supported houses and in the community as well. It’s a nice balance.

Can you share a memorable moment or achievement from your time as a support worker that stands out to you?

Martin: There’s just too many to say – a lot of them have faded into time and memory! For some people, the support is just enough that they can find peace in their lives. Now and again, you’ll bump into people you knew a long time ago and it’s really nice catching up and seeing how people have grown and progressed. In the past I’ve supported people that have become social workers and mental health nurses. Having lived experience isn’t a negative – you can turn it around and use it as a positive.

How have you grown both personally and professionally during your time at Step One Charity?

Martin: I’ve grown older if not wiser. (I’d like to hope so!)

What has been the most rewarding aspect of working for Step One over the years?

Martin: Seeing the people that I support improve in their lives.

Can you describe a project or initiative that you’re particularly proud to have been a part of during your time as a support worker?

Martin: The project I think I’m most proud of was when we went on trips to Finlake. Peer support really took off and we had about 20/30 people attending. Many people who participated also took on roles to support others such as assisting with transportation. I could really see how important peer support was and that loneliness can sometimes be overlooked. People need to have other humans around that they can relate to, and having other people around for a few hours in the day can be really helpful. It’s simple intervention but really important. Sometimes simple is good.

What motivates and inspires you to continue working for Step One Charity?

Martin: Meeting people, assisting people and enjoying that line of work. It’s very rewarding.

Are there any colleagues or mentors who have played a significant role in your journey with Step One Charity? How have they influenced you?

Martin: Oh dozens! I have fond memories and have met some really nice people. Past and present, staff here are lovely. I don’t think you would meet such nice, kind, generous people unless you worked in this field of work!

What do you like most about working at Step One?

Martin: It’s good for the soul. Flexible working, the management team are really accommodating, and it’s just a really nice friendly place to work.

What advice would you give to people considering a career as a support worker based on your experience?

Martin: Just go for it. Be kind, and be kind to yourself, and always remember that relationships are the most important things in our lives. Hold the hope for others and then you’ll hold the hope for yourself.

If you like the sound of our Community Support Worker role based in Exeter and would like to find out more, explore the current opportunities on our Careers page.

Related articles

OT Week 2024 (Photo of our OTs Lizzie, Lilly, Connor and Roy.

OT Week 2024: Wellbeing tips from our Occupational Therapy team

Occupational Therapy Week is a great opportunity to celebrate the incredible work of our Occupational Therapists (OTs) and highlight the positive impact they have on people's lives at Cypress Hospital.
Granvue - 24 hour supported living

Granvue – A new chapter in supported living

Granvue has been an essential part of Step One’s journey for many years. Now, we're excited to add a new chapter to Granvue’s story as we officially transition it into a supported living house.
A Letter of hope

A letter of hope from BeWell@StepOne participants

Our Anxiety Peer Support Cafe attendees have kindly pieced together this welcome letter for anyone wishing to join one of our BeWell@StepOne services.
Graphic with wording 'Could you be our next Trustee?'

Step One is seeking new Trustees and a new Chair to shape our future!

Step One is currently looking for passionate individuals to join our Board of Trustees, including a new Chair to lead us into the future. As we continue to support people across Devon through our vital mental health and wellbeing services, your expertise can make a lasting difference and help to shape our future.
Dee Allbrook

Walking and wellbeing: A Q&A with Dee Allbrook

Meet Dee Allbrook, a Recovery Practitioner here at Step One. Amongst many things, Dee hosts a number of our BeWell@StepOne peer support groups and wellbeing activities. We recently sat down with her and had a chat about walking and the wellbeing benefits it can provide.
Every Step Counts challenge

Step up for mental health in Devon with our Every Step Counts challenge

Get involved in our Every Step Counts challenge this October to get active, raise vital funds for mental health support and earn a commemorative medal!
Mental health charity Step One celebrates new chapter at X Centre in Exeter

Step One Celebrates New Chapter with Successful Open Day Event at Exeter Quayside

On 13th June 2024, Step One celebrated a successful Open Day event at their new home, the X Centre on Exeter Quayside.
The power of movement for mental wellbeing

The power of movement for mental wellbeing, by Dr. Lindsay Jones

Dr. Lindsay Jones, Clinical Psychologist here at Step One, explores 6 ways in which movement and exercise can enhance our mental wellbeing.
Mental Health Awareness Week 2024

How you can get involved with Mental Health Awareness Week 2024

The theme of this year's Mental Health Awareness Week is ‘Movement: Moving more for our mental health'. We have a jam-packed schedule of events designed to get you moving, connecting with others, and feeling your best.
©️ Copyright 2024 – Step One. Registered Charity Number: 235434 Company Number 393477 in England. X Centre, Commercial Road, Exeter, EX2 4AD. Web Design by The Ambitions Agency