Chrissie’s story: “I’ve gone from existing for 40 years to living now.”

Sea shore

At Step One Charity, we believe that connection, understanding, and the right support can make a life-changing difference.

Chrissie’s story is a powerful reminder of how long-term isolation and mental health challenges can deeply affect someone’s life and how recovery is always possible, no matter where you’re starting from.

With the help of our BeWell@StepOne peer support groups, Chrissie began to reconnect with others, rebuild her confidence, and find her voice again, after more than 40 years of isolation.

Here’s her story, in her own words.

I’ve been agoraphobic since I was in my late teens. And really stopped going outside in the 1980’s. I haven’t been in a shop or anyone else’s house since then.

My mum was diagnosed with Parkinson’s, and because I was at home with agoraphobia, I ended up being a co-carer for her with my dad. Unfortunately, my dad is an alcoholic, and because he was drinking, I was 24/7 trying to cope with him and my mum.

It was a hard thing and I had no one to talk to, my mental health deteriorated even more.

I got told about Step One through a link that my doctors mental health team sent me. I was in a bad place in my head and I just needed to connect with people, because I’ve been isolated for over 40 years.

The peer support groups is where I started and fortunately, the first one I went to was the Christmas quiz. I love quizzes.

I didn’t put my camera on for 2 or 3 months because of social anxiety. I didn’t speak very much. I started going to the Wednesday one as well. And any course that was sort of something that I could associate with, like the OCD course.

Once I realised how safe they (the groups) were to talk to and to share things with
and they all have so much knowledge, not just the facilitators,
but the people who are on the peer groups.

My confidence level has gone from zero to way up here.

When I started the peer support group, they talked about gratitude and I thought “oh that’s stupid”. But then I started doing it every morning. I felt like it set me up for the day. I stopped worrying so much and that’s made an awful lot of difference.

I always say I’ve gone from existing for 40 years to living now. Which is exactly what it feels like. I know it’s quite a drastic statement, but it’s true in my eyes.

I didn’t realise how much hard work it was until I had done it. It’s almost like you’re doing it little by little and you think “I’m not really getting anywhere”, And then suddenly you realise you have got somewhere very positive and somewhere you really want to be, rather than where you were.

As a participant, I would say you can gain so much more than you think you can just by talking and listening as well.

Try BeWell@StepOne because they’re non-judgmental. You find people there who are like you, even if they don’t have the same thing as you, it’s surprising how everything overlaps.

Now I’ve got the confidence. I know I’ve got people around me I can talk to.

I’m just learning to find me now, I think, which is fantastic. It’s nice to find me at last again. But I can’t believe where I am saying that now to where I was a year ago.

I feel like I found my spot in the world if you like.

Chrissie’s courage and determination have been truly inspiring to witness. She reminds us that healing doesn’t happen overnight, but with the right support and a safe space to grow, incredible change is possible.

At Step One, we’re proud to walk alongside people like Chrissie as they take steps towards brighter, more connected lives.

If you’re struggling with your mental health or feeling isolated, you’re not alone and you don’t have to face it on your own.

Explore our free BeWell@StepOne support services and discover how peer support could help you take your next step forward.

Related articles

Field landscape with a sunset

Walking for a Cause: The Journey Behind the 300,000 Steps

Find out all about Rachael's experience during Every Step Counts 2025 and her journey of 300,000 steps!
Neurodiversity Training: More Than a Legal Obligation, It's a Key to Unlocking Talent

Neurodiversity Training: More Than a Legal Obligation, It’s a Key to Unlocking Talent

Neurodiversity training isn’t a tick-box exercise, it’s a strategic investment. When teams understand and embrace the natural differences in how people think, communicate, and process information, the benefits are profound. This blog explores why neurodiversity training is no longer optional and how to do it right.

Schizophrenia Awareness Day

National Schizophrenia Awareness Day held on 25th July, is a vital opportunity to raise awareness, challenge stigma, and ensure that people living with schizophrenia are seen for who they truly are. Today we're sharing this useful blog which includes information, stats, tips and support options for living with schizophrenia.

Your Nervous System at Work

When we think about stress at work, we often focus on external things, tight deadlines, a tough manager, endless meetings. But what if we zoomed in a little closer, inside our own bodies? Understanding our nervous systems can be a game-changer, not just for our wellbeing, but for how we relate to ourselves and others at work.

Let’s Talk About Mental Health and Wellbeing at Work

This blog series is part of our Wellbeing@Work programme created to help businesses and their people explore what mental wellbeing really means, how we talk about it, and what we can do to support one another at work.
Photo collage of wellbeing activities

My Week as an Intern at Step One

Hi, I’m Rosie. I’m a recent history graduate from the University of Exeter, and this week I completed an internship with Step One with their marketing and fundraising team. Here's how it went:
Colleagues enjoying team building day

A sneak peek into our Team Building Day

Step One recently hosted team-building days, which involved an escape room and wellbeing sessions. Thanks to the support of Devon Community Foundation, we were given the opportunity to practice what we preach, taking time to bond as a team, prioritise our wellbeing and relax.
Graphic with "5 minutes with our Trustees"

5 Minutes With Our Trustees

We're very excited to introduce the new Trustees joining Step One Charity. Today we're sharing a bit about each of them in a "5 minutes with..." interview. Please continue reading to find out more about the people helping guide our charity and further our mission.
Graphic with quote reading: “You met me at one of the most difficult times and seeing the difference you’ve made is amazing [...] Please keep doing what you do. You change lives.”

Celebrating 15 years of Larry, Senior Recovery Practitioner

Larry is one of our longest-serving team members, who recently marked an incredible 15 years with Step One! In this Q&A Larry shares his journey, the highlights of his career to date, and what keeps him motivated to support others.
©️ Copyright 2024 – Step One. Registered Charity Number: 235434 Company Number 393477 in England. X Centre, Commercial Road, Exeter, EX2 4AD. Web Design by The Ambitions Agency