Emily’s story – National Apprenticeship Week 2022

National Apprentice week 2022

This week is National Apprenticeship Week! We’ve had some great people join Step One through our apprenticeship scheme. Here, we share the story of our Customer Service Apprentice, Emily.

Emily for National Apprentice Week

Emily’s Apprenticeship Story

Hi! I’m Emily and I have been working as the Customer Service Apprentice at Step One since November 2020.

Before I joined Step One, I was studying for my GCSE’s and working hard to gain knowledge around business and looking to use my skills within a customer service role. I saw the apprenticeship role advertised on the Exeter College Apprenticeship page and applied for the role instantly. I found that apprenticeships are great for people of all ages and experience because they enable you to learn new things and put your knowledge into practice. Personally, learning on the job and attending college once a week was a useful and hands-on way to work.

I decided to complete my apprenticeship with Step One, because I really liked the ethos of the company and the idea of helping to make a difference to people’s lives. The staff here are all lovely and I really enjoy working with them on group projects and with daily duties.

I am glad I chose to do an apprenticeship because it has opened doors for me as I am in my final few months of my current contract, and have already been offered a new contract, at the more advanced third level course which is fantastic news!

An apprenticeship was great for me because I have learnt so much in the past 14 months working here, and I am proud of all that I have achieved.

If you would like to join Step One team, click the button below to see our current vacancies.

Related articles

Step One Charity New Logo

Step One Charity unveils fresh new look to reflect commitment to wellbeing across Devon

Introducing Step One Charity's refreshed brand identity to better reflect our mission of supporting individuals with mental health challenges, learning disabilities, and neurodiversity across Devon.

A brighter path to wellbeing: Introducing Step One Charity’s new brand

Discover Step One's refreshed look and learn how you can support our mission!
Person skydiving

Skydive for Step One Charity in 2024!

Take your fundraising to new heights by taking on our skydive challenge with Skydive Buzz! Jump for free when you raise £395 for Step One Charity.
Photo of woman smiling and a quote that reads: My favourite thing about being a support worker is making a difference to people’s lives. Giving people the help and support that I wish my mum and nan could have had.

Celebrating 10 years of Charlotte, Support Worker at Cypress Hospital

Driven by a deep personal connection to the cause, Charlotte has dedicated her career to making a positive difference in the lives of others. In this short Q&A, we delve into Charlotte’s journey with Step One Charity.
Person signing their name on an official document.

Make a Will Week: Top tips for writing your Will

Have you thought about writing your will but you’re not sure where to start? Often the process can simply be broken down into four practical questions which form the basis of any will.
Three people embracing eachother and smiling, surrounded by Christmas inspired DIY crafts.

How your donations can make a Difference This Christmas

Donations during the festive season allow us to continue supporting adults over 18 in Devon to manage their mental health, achieve employment goals and live more independently.
A man smiling and a quote reading: Make a Will Week: Andrew's experience

Make a Will Week: Andrew’s experience

Last year Andrew, made his will through Step One Charity’s Make a Will Week and made use of some of the personalised accessibility adaptations that our partner solicitors offer. Here, Andrew tells us about his experience.
A couple smiling outdoors

Make a Will Week: Michael and Noni’s experience

Read about Michael and Noni’s experience taking part in Step One Charity’s Make a Will Week.

Getting to know our new Psychologist: A Q&A with Lindsay Jones

With over 30 years of experience in the field of mental health, Lindsay’s impressive career has covered various sectors, including community, inpatient, and forensic settings.
©️ Copyright 2024 – Step One. Registered Charity Number: 235434 Company Number 393477 in England. Stratus House, Emperor Way, Exeter Business Park, Exeter, Devon, EX1 3QS. - Web Design by The Ambitions Agency